Returns & Exchanges
At Muffynn, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return and exchange policy for all unworn and unwashed items. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution so you can shop with total confidence.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are intact, and attach the prepaid shipping label provided via email.
- 3.Drop Off the Shipment
Hand over your package to the designated courier service or drop it off at any authorized collection point within 7 days of receiving your label.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
